Telephony

Cisco

Hosted Telephony Services for VoIP Cloud IP

Practical Networks Ltd are delighted to announce that we are now able to offer Hosted Cloud IP telephony, to both new and existing customers. Our Cloud-based managed IP telephony service is a hosted VoIP service designed specifically for businesses The Cloud-based design of our hosted IP telephony service provides everything that you would normally expect […](more)

Music on Hold Messages

“A Message On Hold system can reduce caller hang-ups by nearly 79%“ Keep your clients informed and engaged while they wait. We know that every call is important to you, so don’t lose willing customers when they’re ready to listen. An easy and effective solution tailored to you and your business. Create your personalised Music […](more)

Telephony Case Study – Lloyd Dowson – Chartered Accountants

Cisco Contact Center has streamlined call-flow and improved call handling and agent efficiency as well as providing all the performance reports to ensure client calls are getting answered quickly.(more)

Case Studies

It all begins with listening. We take the time to understand our customers’ requirements and work with them to build a solution. This approach means we have developed a long-standing reputation for delivering quality IT support services. You can see some of our customer reviews by clicking this link or click the icons below to read […](more)

Telephony Practical Networks

Hosted Telephony Solutions

Unified Communications is the integration of real-time, enterprise, communication services such as Instant Messaging and Presence information, Voice (including IP telephony), mobility features (including extension mobility and single number reach), Voicemail and video conferencing. Practical Networks is highly experienced in the design, implementation and support of Cisco Unified Communications and Collaboration systems from small, under 25 seat BE6000S […](more)

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Want to forget about technology and get on with what you do best? Hands-on, fuss-free, IT services for business’s and organisations who need their technology to work(more)